18+ · Alberta

Loyalty

Casino VIP Programme

Four levels from Dawn to Chinook. Points come from real-money play; benefits are listed only when they are actually available.

Programme terms

Programme overview

A day in four lights

Every verified player starts at Dawn. Levels are reviewed monthly, and the top level is by invitation after a personal review.

01

Dawn

Every verified player starts here. Points accrue on real-money play.

  • Points on real-money play
  • A place in the monthly level review
02

Daylight

Regular play unlocks member-only promotions when they run.

  • Member-only promotions when they run
  • Points on real-money play
  • Birthday message (no bonus attached)
03

Golden Hour

Priority support queue and invitations to selected events.

  • Priority support queue
  • Invitations to selected events
  • Member-only promotions when they run
04

Chinook

By invitation. A personal account manager, reviewed case by case.

  • By invitation only
  • A personal account manager
  • Reviewed case by case, including affordability

Loyalty benefits & rewards

What you get, and what you don't

Rewards

Rewards are announced per level with their value, conditions and expiry, the same way as any promotion. Until a reward is announced, it is not part of the programme.

  • Points are earned on real-money play only, never on bonus funds.
  • Points have no cash value and cannot be transferred.
  • Any reward that carries wagering shows it up front.

Loyalty benefits

Benefits are practical rather than flashy: faster help, earlier access to new games and events, and a named contact at the top level.

  • Priority support queue from Golden Hour.
  • Invitations to events when they are organised.
  • A personal account manager at Chinook, by invitation.

Terms

Programme terms in plain words

Who can join

Verified players aged 18+ who are physically located in Alberta. One account per person.

Level reviews

Levels are reviewed monthly on play over the previous period. Levels can go down as well as up.

Player protection first

Players with active limits, a cooling-off period or self-exclusion are paused from the programme and receive no offers.

Changes

The programme may change or end; changes are published here with notice. Full rules sit in the Terms and Conditions.